Critical thinking in business

  • Write a 3-5 page academic paper in which you describe a business situation, apply a critical thinking framework to the situation, and recommend evidence-based solutions to the situation. Explain how the concepts of VUCA (volatility, uncertainty, complexity, and ambiguity) could affect both the situation and the solution.


From time to time, your organization submits papers to academic publications to help showcase the organization’s thought leadership. Your boss wants to be assured that you are comfortable researching and writing in a style that many academic publications use—in this case, APA style.

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Your Role

Your boss has asked you to research and write about ways that businesses can apply critical thinking skills to complex issues that are also affected by volatility, uncertainty, complexity, and ambiguity (VUCA). To gain an understanding of how businesses apply critical thinking, you have decided to read an article about Panera Bread Co. and how they solved their mosh pit problem. Then, you will choose another company that you know has a problem you believe good critical thinking and understanding of VUCA can address, allowing you to flex some critical thinking muscles, similar to the leadership at Panera. 


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Use the following as the basis for this assessment: 

Think about how critical thinking and VUCA factored into Panera’s situation, using the Wall Street Journal article above. Then, think of a problem you have seen at a business you visited or read about in an article, and do any research you feel is necessary to thoroughly understand the problem this company has and to address this assessment.

content requirements, include:

APA formatted references APA-formatted paper that is well organized and covers the following:

a.     Write an introduction that tells the reader what to expect of this paper (1 paragraph).

b.     Provide an overview of the Panera bread situation, including brief mention of how critical thinking and VUCA factored into the resolution. Then, transition to a discussion of the problem you will be solving for another company, describing the situation (3–4 paragraphs). 

c.     Apply the framework for critical thinking as outlined by Kallet to the problem you identified. 

d.     Recommend at least one evidence-based solution to the situation. 

    i.     You must find one additional article to support your recommendation.

e.     Explain how VUCA (volatility, uncertainty, complexity, and ambiguity) could affect both the situation and your recommendation (1–2 paragraphs).

f.       Recommend evidence-based strategies for leading and collaborating in complex environments. Recommend an evidence-based solution to a business situation.

g.     Communicate effectively through academic and professional writing.

                                                    i.     Provide an overview of a business situation.

                                                  ii.     Correctly format paper, citations and references using current APA style.

                                                 iii.     Write content clearly and logically with correct use of grammar, punctuation, and mechanics.

1.     Write a conclusion that wraps up and summarizes your document (1 paragraph).

h.     Deliverable Format



Deliverable Format


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