Conflict and Collaboration

  • CO 2: Implement patient safety and quality improvement initiatives within the context of the interprofessional team through communication and relationship building. (PO 3)
  • CO 3: Participate in the development and implementation of imaginative and creative strategies to enable systems to change. (PO 7)

Discussion

Finkelman, A. Leadership and Management for Nurses: Core Competencies for Quality Care.

Please watch the video and listen to the dialogue before posting. Video Nursing Conflict- frightened Nurse. [MUSIC] Thank you for agreeing to talk to me about the discussion we had the other day about assigning patient load. As I started to say in the meeting but got interrupted, it is that I really don’t like the new plan that we have. I like the old one better and I don’t understand why we need to change.I think that they expressed one concern about visiting patients in Iron Ridge. And that is the key as they were with high crime rate. We all recognize this issue. I do understand, but the new patient assignment scheme is meant to match you with a patient who will most benefit from your specialty and not where you live geographically.There are many patients in Iron Ridge who have diabetes that need your expertise. [BLANK_AUDIO] Well, I really do love my patients, and I don’t hold it against them that they live in a bad part of town. But frankly, I’m afraid. Every night when I watch the news, there’s somebody that’s been Nursing Conflict

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At times the needs of our families conflict with our work responsibilities. Could this possibly be the underlying issue here?

  1. Explain the conflict resolution skills displayed by the leader in the scenario. On a scale of 1-10, how would you rate those of the leader.
  2. How might earlier collaboration have been beneficial? What other leadership skills should be used?

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