recurring conflict with the potential to negatively impact patient care.

  • Identify a recurring conflict with the potential to negatively impact patient care.
    • This should be from your practice setting or prelicensure experiences.
  • Provide details of what happened, including who was involved, what was said, where it occurred, and what was the outcome that led you to decide the conflict was unresolved.
  • Review and discuss the four stages of conflict as found in Finkelman.
    • Identify and explain how the stages of conflict relate to the example in your workplace.
  • Describe, in detail, the best strategy for conflict resolution 
    • Your rationale should be from the textbook and two scholarly articles.
  • Describe how you would collaborate with a nurse leader to reach consensus on the best strategy to deal with the conflict.
  • Provide a summary or conclusion about this experience or assignment and how you may deal with conflict more effectively in the future.

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